The work that keeps slipping is usually the same work every week.
Fireside finds the one process in a small business that quietly costs the most time, then builds something that runs it. Inside the tools already in use. No new software to learn.
For businesses of 2 to 10 people. First step is 90 minutes and free, and it can end in “there’s nothing here worth automating.”
When the week gets busy, what slips first?
7 taps · about 2 minutes · nothing stored
A quote request lands at 9 p.m. on a Saturday.
Answers with the 3 questions that qualify the job, then offers 2 real openings from the calendar.
The lead is booked before Monday, when the competition opens its email.
Same three lines describe every workflow Fireside builds. If a process can’t be written this way, it isn’t ready to automate.
A reconciliation that used to take a person days now runs and reports itself. 1,726 rows, $12.5M, matched to the cent with no tolerance allowed.
The 5.8% that didn’t match wasn’t hidden. It was listed, with the reason, for a human to look at. That list is the point. A system that claims 100% is a system nobody checks.
The test of a handoff is what happens the week after.
One client needed a seating map for an event. Nobody called Fireside. Their own team built it in 10 minutes, with the tools left behind.
That is the intended ending. Not a retainer that exists because nobody else can touch the thing. Documentation, access, and training all transfer at the end of a pilot, whether or not the work continues.
90 minutes of watching
A walk through a normal week, following where the time actually goes. Ends in a written recommendation on what’s worth building first, or that nothing is.
One workflow, built
One process, not five. Built inside the tools already in use, tested against real work, with the exceptions listed rather than smoothed over.
Handed over
Documentation, access, and training transfer. The team can change it without calling. Continuing is a choice, not a dependency.
Prices are on the page because asking for them shouldn’t be the first conversation.
Pilot · 4 weeks, one workflow
Fixed fee, scoped in the free look. One process, measured before and after, handed over at the end.
Ongoing care, monthly, if wanted
Monitoring, adjustments, and the next workflow when there is one. Cancel any month. Most pilots don’t need it.
For the number that matters
Part of the fee tied to the metric moving. Offered when the number is measurable by both sides. If it doesn’t move, that part isn’t owed.
Before any of that, 90 free minutes.
A walk through where the week actually goes, and a written answer on what’s worth building first. It ends in a real recommendation, which is sometimes “nothing here is worth automating yet.” That answer is free too.
A one-person practice, on purpose.
The person who watches the work is the person who builds it. Nothing gets handed to a junior team, and there’s no account manager between the two. It also means a limited number of pilots run at once, which is why the free look sometimes has a wait.
Cleveland, Ohio. Remote anywhere, in person around northeast Ohio.
A sentence about what slipped last week is enough to start. Replies land inside a business day.